You can delete your ClipperOps data at any time. This page explains how to request deletion, what we delete, how long it takes, and how to revoke ClipperOps' access to Instagram, Facebook and YouTube.
How to request deletion
Option 1: from your account (fastest)
- Sign in at app.clipperops.com.
- Go to Settings → Delete account.
- Confirm. We cancel any active subscription, revoke your YouTube access with Google, remove ClipperOps' permissions from your Facebook/Instagram account, and delete your account and everything linked to it straight away. You'll get a confirmation code.
Option 2: by email
Email support@clipperops.com from the address on your account with the subject "Data deletion request". If you can't use that address, tell us your account email and we'll verify ownership before deleting anything. We confirm receipt within 2 business days.
Option 3: remove ClipperOps from Facebook or Instagram
If you remove ClipperOps from your Facebook or Instagram settings (steps below), Meta sends us a signed request at our data deletion callback (https://app.clipperops.com/api/meta/data-deletion, plus our deauthorize callback https://app.clipperops.com/api/meta/deauthorize). We immediately delete the Instagram connection, its access token and its queued posts, and Meta shows you a confirmation code and a link back to this page.
What we delete
| Data | What happens |
|---|---|
| Instagram and YouTube access tokens | Revoked with Meta/Google where possible, and deleted immediately |
| Your account (email, name, password hash or Google sign-in ID), sessions and caption preferences | Deleted immediately |
| Connected-account details (Instagram account and Facebook Page IDs, YouTube channel ID and names) | Deleted immediately |
| Drive folder links and the clip list we read from them (file IDs, names, sizes) | Deleted immediately |
| Schedules, queue, post history, generated captions, titles, hashtags and per-clip edits | Deleted immediately |
| Temporary video copies (made only for YouTube uploads) | Already deleted right after each upload. A cleanup job also removes anything older than 6 hours |
| Our copies of subscription and Store purchase records | Deleted with your account. Razorpay keeps its own transaction records as the law requires |
| Nightly database backups | Rotated automatically. Backups older than 14 days are deleted |
What we keep: a minimal deletion record (confirmation code, date, how it was requested, and a one-way hashed reference, with no name or email) so we can prove the deletion happened and show its status.
What we don't delete: videos already published to Instagram or YouTube stay on those platforms; delete them there if you want them gone. We never change or delete files in your Google Drive. We only read the folder you shared with us.
Timelines
- Immediately: publishing stops, tokens are revoked, and your data is deleted from our live database.
- Within 24 hours: any temporary video file is gone (normally seconds after upload).
- Within 14 days: your data ages out of our encrypted nightly backups.
- Email requests: completed within 30 days of verifying your identity, usually much sooner.
Check the status of a request
Open this page with your confirmation code, for example https://clipperops.com/data-deletion?code=YOURCODE. The status shown at the top comes from our live system. You can also email us the code.
Revoke access to connected accounts
You can cut off ClipperOps' access yourself at any time, even without deleting your ClipperOps account. Menu names may vary slightly by app version.
- Open Instagram and go to your profile → ☰ menu → Settings and activity.
- Tap Website permissions → Apps and websites.
- Under Active, choose ClipperOps and tap Remove.
Facebook (ClipperOps connects Instagram through your Facebook Page)
- On Facebook, go to Settings & privacy → Settings.
- Open Business integrations (or Apps and websites).
- Select ClipperOps and choose Remove.
YouTube and Google sign-in (your Google Account)
- Go to myaccount.google.com/connections (Google Account → Security → Your connections to third-party apps & services).
- Select ClipperOps.
- Choose Delete all connections you have with ClipperOps.
Google Drive: ClipperOps never gets OAuth access to your Drive. To stop us reading a folder, remove it in ClipperOps or change the folder's sharing from "Anyone with the link" to "Restricted".
Contact
Questions about deletion or your data: support@clipperops.com. ClipperOps is operated by Raviraj Babubhai Gilava (Proprietor). Registered address: Raghuvir Street No.4, Near Shakar Main Road, Rajkot, Gujarat 360002, India. See also our Privacy Policy.